Privacy Policy

Privacy Policy

This Privacy Policy sets out how Radio-active Communications Ltd (“Radio-active Communications,” “we,” “us,” or “our”) uses and protects the information that you provide when using our website. We are committed to ensuring that your privacy is protected. Please read this Privacy Policy carefully to understand how we collect, use, disclose, and protect your personal information.

Information We Collect

We may collect the following information, with your consent:

• Name and payment details
• Contact information, including email address
• Demographic information, such as postcode, preferences, and interests
• Other information relevant to customer surveys and/or offers

How We Use the Information

We require this information to understand your needs and provide you with a better service, specifically for the following purposes:

• Processing your orders and obtaining payment
• Internal record keeping
• Improving and implementing changes to our products and services
• Periodically sending promotional emails about new products, special offers, or other information we think you may find interesting (on an opt-in basis)
• Contacting you for market research purposes

Consent and Processing Necessary for Contract Performance

We will explicitly ask for your consent to process your data when you opt-in for email correspondence on our website or make a purchase from our online store. We collect and use your personal data to process payments, confirm transaction details, arrange delivery of goods and services, and provide necessary support.

Security

We are committed to ensuring the security of your information. We have implemented physical, electronic, and managerial procedures to prevent unauthorized access or disclosure.

Cookies

Our website uses cookies to enhance your browsing experience. A cookie is a small file that asks for permission to be placed on your computer’s hard drive. By agreeing to the use of cookies, you allow us to analyze web traffic and customize the website based on your preferences. You can choose to accept or decline cookies in your web browser settings.

Links to Other Websites

Our website may contain links to other websites of interest. However, we have no control over those websites and their privacy practices. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. We recommend exercising caution and reviewing the privacy statements of those websites.

Controlling Your Personal Information

You have control over the collection and use of your personal information in the following ways:

• Opting in for direct marketing purposes on our website
• Changing your mind about using your personal information for direct marketing by contacting us
• Requesting details of the personal information we hold about you
• Correcting any incorrect or incomplete information we hold about you
• Requesting the erasure of your personal data, except for information we are obliged to keep for administrative, legal, or security purposes

Sharing Your Data

If you request a password reset, your IP address will be included in the reset email. We may also share your information with third-party service providers who assist us in operating our website and delivering our products and services.

Data Retention

If you leave a comment on our site, the comment and its metadata will be retained indefinitely. For registered users, we store the personal information provided in their user profile. You have the right to request an exported file of the personal data we hold about you or request the erasure of your personal data, except for information we are obliged to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Contact Information

If you have any questions or concerns about our privacy policies, please contact us using the contact form on our website.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are familiar with any changes.